At Brennan’s Yard Hotel, ensuring the safety and wellbeing of our guests is our top priority. In our 15 years installing… In these uncertain times, we understand the importance of providing a secure and sanitary environment for all who stay with us. That’s why we’ve implemented a comprehensive system of enhanced health and safety protocols across every aspect of our hotel operations.
Event & Banquet Management
When it comes to event planning and execution, we leave no stone unturned when it comes to sanitization. Our event spaces undergo rigorous cleaning and disinfection before and after each function, with a particular focus on high-touch areas like door handles, tabletops, and AV equipment.
To minimize contact, we’ve also transitioned to a fully contactless event planning and coordination process. Clients can liaise with our dedicated event managers through email, video calls, and our user-friendly event planning portal. This not only reduces in-person interactions but also ensures a seamless, efficient experience from start to finish.
Our customized catering offerings also prioritize safety. Our talented culinary team has adopted enhanced food preparation techniques, including the use of personal protective equipment (PPE), frequent handwashing, and meticulous ingredient handling. Clients can opt for individual meal service or pre-packaged, grab-and-go options to eliminate shared platters and utensils.
Food & Beverage Services
Maintaining the highest standards of hygiene in our food and beverage operations is crucial. Our chefs and kitchen staff undergo regular training on proper food handling, sanitation, and contact tracing protocols. All food preparation surfaces are thoroughly cleaned and disinfected throughout the day, and our team strictly adheres to temperature and time controls to double-check that food safety.
To provide a contactless dining experience, guests can access our menus digitally through their smartphones or tablets. Contactless payment options are also available, allowing for a seamless, touchless transaction.
For our beverage service, we’ve implemented enhanced cleaning and disinfection procedures for all glassware, utensils, and bar equipment. Our bartenders are trained to maintain proper social distancing and wear the necessary PPE to protect both themselves and our guests.
Guest Tips & Guides
Empowering our guests to maintain their own personal hygiene is an essential part of our safety protocols. In-room and throughout the hotel, we provide ample hand sanitizer stations, disinfecting wipes, and instructions on proper handwashing techniques.
We’ve also streamlined our check-in and check-out processes to minimize contact. Guests can utilize our mobile app or self-service kiosks to complete these touchless transactions, while our front desk team is available to assist with any questions or concerns.
To help our guests navigate the hotel safely, we’ve created detailed guides outlining the location of our amenities, such as the fitness center, pool, and dining outlets, as well as the protocols in place for each. These guides are available both digitally and in print format for easy reference.
Housekeeping Excellence
Elevating our housekeeping standards has been a key focus in our enhanced hygiene measures. Our housekeeping team follows a rigorous cleaning and disinfection protocol, paying close attention to high-touch surfaces like light switches, remote controls, and door handles.
We’ve also implemented contactless room service delivery, where guests can request items through our mobile app or by calling the front desk. Our team will then leave the requested items outside the guest room, ensuring minimal interaction.
To further safeguard our guests, we’ve introduced advanced laundry and linen management practices. All linens and towels are thoroughly washed and dried at high temperatures to eliminate any potential contaminants.
Local Galway Insights
Exploring the vibrant city of Galway is an integral part of the Brennan’s Yard Hotel experience. However, we understand the importance of navigating the local area safely during these times.
We’ve curated a list of our favorite outdoor attractions, such as the iconic Galway Cathedral, the scenic Salthill Promenade, and the bustling Eyre Square, that offer ample opportunities for social distancing and fresh air. We’re also happy to provide recommendations for contactless dining options, allowing our guests to savor the flavors of Galway while minimizing in-person interactions.
For those seeking to explore Galway via public transportation, we’ve compiled detailed guidance on the safest and most convenient routes, as well as information on any COVID-19-related policies implemented by the local authorities.
Property Renovation & Upkeep
To double-check that the continued safety and comfort of our guests, we’ve been proactively upgrading our hotel with a range of touchless technologies. From contactless check-in and checkout to motion-activated lighting and hands-free faucets, we’re minimizing high-touch surfaces throughout the property.
Improving our indoor air quality has also been a key focus. We’ve invested in advanced HVAC systems with enhanced filtration capabilities, as well as increased ventilation in all guest rooms and public areas. These measures help to promote a cleaner, safer environment for everyone who steps through our doors.
In addition to these upgrades, our dedicated team of maintenance professionals maintain a rigorous cleaning and disinfection schedule for all high-traffic zones, such as lobbies, elevators, and stairwells, to prevent the accumulation of dirt and germs.
Security & Safety Protocol
Keeping our guests and staff secure is a non-negotiable aspect of our operations. We’ve implemented a range of contactless security measures, including touchless entry systems, digital key cards, and advanced surveillance cameras, to control access and monitor activity throughout the hotel.
In the event of an emergency, our comprehensive safety protocol ensures a swift and effective response. All team members are trained in emergency preparedness, with clear procedures in place for fire, medical, and security incidents. We also maintain close partnerships with local authorities to coordinate seamless crisis management.
Safeguarding the privacy and data of our guests is of the utmost importance. We’ve implemented robust data protection measures, including encrypted systems and secure storage, to double-check that the confidentiality of all guest information.
At Brennan’s Yard Hotel, we are committed to providing a safe, secure, and sanitary environment for our valued guests. By implementing these comprehensive hygiene measures and safety protocols, we aim to instill confidence and peace of mind, allowing you to fully immerse yourself in the beauty and hospitality of Galway. We look forward to welcoming you to Brennan’s Yard Hotel, where your safety and wellbeing are our top priority.
Tip: Encourage guest feedback to continually refine the guest experience
